Privacy Policy
What personal information do we collect?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.
When do we collect information?
We collect information from you when you fill out a form, submit a contact request or enter information on our site.
How do we use your information?
We may use the information we collect from you in the following ways:
- To personalise your experience and deliver the content and service offerings most relevant to you.
- To improve our website in order to better serve you.
- To allow us to better respond to your customer service requests.
- To send periodic emails regarding your enquiry or other services.
- To follow up with you after correspondence (email or phone enquiries).
How do we protect your information?
We do not use vulnerability scanning and/or scanning to PCI standards. We only provide articles and information. We never ask for credit card numbers. We use regular Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognise your browser and capture and remember certain information.
We use cookies to understand and save user's preferences for future visits.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google Analytics
We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) to compile data regarding user interactions as they relate to our website.
CAN-SPAM Act
We collect your email address in order to send information, respond to inquiries, and/or other requests or questions. In accordance with the CAN-SPAM Act, we agree to the following: not use false or misleading subjects or email addresses, identify the message as an advertisement in some reasonable way, include the physical address of our business, monitor third-party email marketing services for compliance, honour opt-out/unsubscribe requests quickly, and allow users to unsubscribe by using the link at the bottom of each email.
Contact Us
If there are any questions regarding this privacy policy, you may contact us using the information below:
Email: kelly@vivacityuk.co.uk